We’re here to help.

Get fast answers, report issues, or request features. Our team replies within 24–48 hours on business days.

Email Support Report an Issue
Fast response Clear answers Privacy‑first
💌 Friendly help ✨ Sparkly replies 🧁 Cozy vibes

Include this in your message

DeviceiPhone model + iOS version
App version1.0 (found in Settings → About)
Issue summaryWhat you expected vs what happened
ScreenshotsAttach if possible

Frequently asked questions

Why didn’t my streak update? Make sure you played the daily puzzle before midnight in your local time zone.
How do I restore purchases? Open the premium screen and tap “Restore Purchases.”
Notifications not working? Check iOS Settings → Notifications → SyncKwick and make sure alerts are enabled.
How do I delete my data? Email support and we’ll remove your local account data and reset progress.

Contact details

Email: justinh@alumni.harvard.edu

Business hours: Mon–Fri, 9am–5pm CST